PCI Self-Assessment Questionnaire

All organizations and businesses that accept credit card payments are required to maintain PCI compliance. Total Merchant Services (TMS), our primary merchant services provider, has provided the following information and PCI self-assessment questionnaire in order to assist clients in becoming compliant. Please use this information only if you are a TMS client.

PCI Compliance Requirements for TMS Clients

A key requirement under PCI is to complete an annual Self-Assessment Questionnaire (SAQ) attesting your compliance. We have created quick and easy solutions to assist you in completing your annual SAQ. Use the solution that works best for you:

  1. We have our PCI specialists waiting for your call to walk you through the process. If you need assistance completing your Self-Assessment Questionnaire, or vulnerability scan (if applicable), please contact our PCI Help Desk (Security Metrics) at 801-705-8353.
  2. Visit The My PCI website to begin your process of becoming PCI compliant. We have created a SAQ addendum form there. Please download and fill out the attached addendum for completion, if you prefer to submit the form. Should you have any questions filling out the form, please call customer care.

If you do not take action, you will be assessed a monthly non-compliance fee of $19.95 until your SAQ is completed.

As your credit card processor and advocate, we prefer not to pass this non-compliance fee on to you and we are here to help you complete your SAQ. You do not have to incur this fee if you take immediate action. -Your Total Merchant Services Team

More Resources on PCI Compliance Requirements

You can read more about PCI compliance on our blog: