We stand by our products and services. For that reason, we offer a 14 day money back guarantee on all subscription purchases. If you require a refund for any reason, just notify us within 14 days of the date of purchase. There are no refunds after 14 days, even in the case of a cancelled event.
Additional participant blocks will be refunded in accordance with the 14 day refund policy on subscriptions. However, partial blocks or blocks not used on active subscriptions cannot be refunded.
Custom work is not included in the refund policy.
We charge a processing fee for all refunded transactions, to cover payment processing costs. Credit card refunds will incur a 6% transaction fee and must be refunded to the card initially used to make the purchase.