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The success of our clients' fundraising efforts is central to our mission. To ensure your satisfaction and success, we offer comprehensive support on all of our software modules. All of our subscriptions include free technical support via support request, email, and chat from our website.

Phone support is included during your free trial only. Additional phone support is available on all subscriptions on an as needed basis, for a fee. Phone support packages can be used for:

  • general website & event consulting
  • detailed registration & website review
  • custom HTML direction & assistance
  • webinar presentations
  • assistance with payment processing integration
  • discussing special circumstances & needs

Please contact Sales if you would like to purchase a Phone support package. Sales will assist you in scheduling your phone support with one of our dedicated technical support specialists.

 

Return to Service Packages

•• Phone Support Rates

Phone support is available at the following rates:

  • $5030 minutes of support.
  • $8060 minutes of support.
    With this package, you can divide the support into two phone calls.